Front Line Programmes

 

Delivering Excellence for Front Line Staff

Supporting business growth through the delivery of process improvements and customer service excellence.

 
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Time Management Masterclass

Improving time management practices and improving personal effectiveness.

 
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Assertiveness Masterclass

Developing assertiveness in business and wider life situations.

 
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Communication Skills

Communicate effectively in all situations.

 
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Influencing, Persuading and Negotiating Skills

Influencing, persuading, and negotiation skills to unleash your potential when dealing with colleagues, managers, suppliers and customers .