Applying a Balanced Scorecard Approach

Course Overview

  • Strategic planning made easy
  • Getting the finances right
  • Customer relationship management
  • Continually improving your business processes
  • Unleashing the potential of your people

Course Description
The Balanced Scorecard provides a practical management framework that helps organisations to strategically and operationally manage performance across  key business measures.

This course will take delegates on a step-by-step journey through the four key perspectives of the Balanced Scorecard (Learning & continuous improvement, internal business processes, customers & services and financial measures).  The course is designed to lead participants through the process of creating and implementing a Balanced Scorecard approach. 

Who Should Attend
Business owners, leaders and managers who want to develop their understanding of how to practically apply a Balanced Scorecard approach within their organisation.

A mixture of lecture-style delivery, small group work, self-assessment, case studies, discussion and practical exercises 

1 day

£299 + vat

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