Next Level Impact has recently completed an executive coaching series with managers at Kingsbridge, focused on developing leadership capability through coaching rather than command-and-control approaches.
The programme was designed to help managers lead through better conversations. It began with coaching fundamentals and naturally expanded to include emotional intelligence, people and performance management, learning in the workplace, and behavioural insight. These areas were explored because they directly strengthen a manager’s ability to coach effectively in real, high-pressure healthcare environments.
Throughout the series, managers reflected on how they communicate under pressure, how they respond emotionally in challenging situations, and how their leadership behaviours influence team confidence, engagement and performance. Practical frameworks such as personality insight and the SCARF model were used as lenses to support awareness, adaptability and trust, rather than as labels or theoretical constructs.
What made this programme particularly impactful was the way learning was applied immediately in practice. Managers tested new approaches in real conversations, supported learning and cross-training within their teams, and used coaching to balance compassion with accountability. Feedback from participants highlights meaningful changes in how conversations are approached, how teams are supported, and how potential is developed day to day.
Leading in healthcare requires more than technical expertise. It requires judgement, emotional awareness and the ability to bring out the best in others. The managers who took part in this coaching series demonstrated these qualities throughout, and their commitment to developing themselves and their teams is clear.
We would like to congratulate everyone involved and thank Kingsbridge for its continued investment in coaching-led leadership. The impact of this work is already being felt, and it provides a strong foundation for continued growth and development across the organisation.
